TrustRadius awarded M-Files the 2022 Best Feature Set Award and the 2022 Best Document Management Relationship Award.
According to M-Files, these awards underscore the company’s commitment to providing knowledge workers with fast access to the information they need, when they need it, in a seamless and user-friendly manner, which drives operational excellence. .
“When searching for critical information, every minute counts,” said Julian Cook, Chief Client Officer of M-Files.
“We pride ourselves on our ability to translate real-world processes into simple, easy-to-use automated applications.
“Being recognized by TrustRadius for Best Feature Set and Relationship further confirms that our implementation services enable our customers to realize faster ROI, achieve substantial return on investment (ROI) and improve operational efficiency.”
The Best Feature Set award recognizes companies with outstanding feature sets that go above and beyond to delight their users.
M-Files’ metadata-based document management platform drives greater productivity and improves work quality by making information easier to find and use.
Additionally, its extensive AI and rules-based automated discovery engine increase user satisfaction with faster service, more informed decision-making, and user-friendly processes, including electronic signature and automatic notifications.
The Best Relationship awards recognize companies that provide their customers with accurate implementation expectations, deliver on their sales and marketing promises, and deliver a return on investment.
TrustRadius highlighted M-Files for its ability to provide businesses with a competitive advantage and significant return on investment, as it delivers stronger customer experiences and higher quality work with lower risk.
M-Files commissioned Forrester Consulting to conduct a study on the total economic impact of M-Files, which found that its metadata-based document management platform delivers nearly 270% ROI over three years to medium and large enterprises.
M-Files enables customers to implement its offerings faster than competing solutions by providing seamless access to all content with a single license and a simplified user interface that drives faster adoption and return on investment.
“M-Files won the Summer Best of Awards for Best Feature Set and Best Relationship in the Document Management Category,” said Megan Headley, VP of Research at TrustRadius.
“These prices are entirely based on feedback from their customers. 92% of reviewers are satisfied with the M-Files feature set. 100% of reviewers said the implementation went as planned and they would buy M-Files again. »
The TrustRadius recognition comes after Nucleus Research recognized M-Files as a Leader in its 2022 Content Services and Collaboration Report.
Nucleus Research rated content management vendors on the usability, functionality and value of their offerings to the user.
While other companies’ market reports position vendors based on analyst opinions, Nucleus Research notes that its Nucleus Value Matrix rates vendors based on an analysis of actual end-user experiences that determine the value that customers derive from the offer.
“Being recognized as a leader is a testament to our ability to deliver fast, effortless, and secure knowledge flow,” said M-Files Founder and CEO Antti Nivala.
“M-Files’ automated document management workflows increase work product consistency and reduce errors to drive better business results.
“We pride ourselves on helping mid-sized and large businesses get a head start by improving the quality of work, reducing business risk, and delivering superior customer experiences.”