Announcement: A New Commentary System Comes To Arizona Desert Swarm

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Hi everyone. My name is Beth and I oversee all of our NCAA communities.

This Thursday will be a big day for our community: we are moving our comments to a brand new platform, developed especially for SB Nation. A few of our NCAA communities will be moving to the new platform, and I’m excited about the change.

Some of you may already be familiar with this new platform when it rolled out to our NFL communities last year and to several of our football venues and NHL and NBA communities this year. Over 30 platform updates have been released since, each bringing new features specifically for SB Nation communities and user experience changes based on feedback from community members. It’s a very different platform today than it was last year, and I can’t wait to show it to you.

Why this change? We’ve been using the same feedback platform for over a decade and it’s time to upgrade. The old system is fragile and prone to failure. It’s not designed for the modern web, and even just maintaining it gets harder and harder every year.

No one likes the change, but it is necessary, and it makes real improvements that will improve our overall commenting experience.

In the new system, you will see features that we have wanted to add for years, including:

  • Easier integration (just paste the Twitter / YouTube link)
  • Easier rich text shortcuts (control-B for bold, control-I for italics)
  • Email notifications when someone answers you
  • See who received your comments
  • Better reporting options and strong anti-abuse controls
  • A GIF library for easy image posting
  • The ability to turn off comments you don’t want to see
  • Easily find the most received comments

In addition, a whole series of features that we have kept because it makes our communities special, such as highlighting new comments, color changes with a high number of records, scrolling the Z key, integrations external images, sarcasm font and much more.

This platform was specifically designed for SB Nation communities and, for the first time, we now have a team dedicated to constantly evolving and improving our commenting tools.

I know new things take a little getting used to – I’m just asking you to give it a chance, try it on a few items, and then honestly tell us what you think about it. This is an ongoing work in progress – we’ll continue to evolve the tools over the months and years to come, to give you the tools and platform you deserve. In fact, we’ve already added dozens of new features based on feedback from our audience since our initial launch on NFL Communities last year. You can help us improve it by giving us your feedback in the comments or by emailing coralsupport@voxmedia.com

Some important information about the change: Your old comments are saved and will be returned to pages in the future, but at this time, the stories will not contain comments posted before the change. So please keep in mind that any discussion taking place while the switch is flipped will be interrupted.

Your comment history will now be located under the My Profile tab at the top of the comments (not the top of the page), which is also where your comment archive will be restored when we bring it back.

The new platform will go live on Arizona Desert Swarm starting Thursday afternoon. You can use the same login as always.

Thank you as always for being there. Let’s talk now.


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